Terms of Service
This page describes our service and revised commercial model. Early-cancellation and maintenance-adjustment provisions are drafts for legal review. A final quote and reviewed terms must be accepted before work starts. Existing agreements are not changed retrospectively.
Updated: 10 October 2026Service and provider
RankShaper.nl is operated by Rank Shaper B.V., Keizersgracht 391 A, 1016 EJ Amsterdam, Netherlands, KvK 81234567, VAT NL123456789B01. Contact hello@rankshaper.nl. These terms describe website and dashboard use and the general basis of services for business sellers.
Quotes and agreements
An enquiry, trial request or free meeting does not by itself create a paid order. Services, products, keywords, target positions, start dates, fees, currency, tax, duration and termination are set out in an accepted quote or separate agreement. Specifically agreed terms take priority if they conflict. Visiting the website does not automatically accept new payment obligations.
Ranking and results
We work on visibility for agreed products and keywords on bol. Positions can change due to competition, stock, pricing, offers, advertising and changes by bol. Examples and case studies show historical results, not a general guarantee. Unless expressly agreed otherwise, we do not guarantee a fixed rank, revenue or timeline. Sponsored results, missing observations and products not found are distinct outcomes.
Dashboard and evidence
The dashboard displays saved observations, not necessarily live positions. Imported, unverified and checked records are distinguished. Missing dates do not mean rank zero. Report errors for correction with history preserved. Requests to add, change or stop products take effect only after review and confirmation. Charts and statuses do not automatically determine billing.
Accounts and acceptable use
Keep login credentials confidential, authorise only appropriate users and report suspected misuse. Provide accurate product, contact and company details and ensure you are entitled to use them. Do not use the platform for fraud, unauthorised access, disruption or unlawful processing of personal data. We may restrict access for a concrete security risk and inform you where reasonably possible.
Booking and external services
A 1:1 meeting normally lasts 30 minutes. You choose a timezone; availability follows Netherlands business hours and the connected calendar. A booking is confirmed when you receive confirmation. Contact us to reschedule or cancel. Google Calendar and Meet, YouTube, WhatsApp and other external services have their own terms. RankShaper is independent of bol and does not claim control over its systems.
Ownership, confidentiality and privacy
You retain rights to submitted information and materials and grant only the use needed for the agreed service. Website design and original content belong to us or our licensors; redistribution or reuse beyond permitted use requires permission. Confidential client information is not published as a case study without permission. The Privacy Policy covers personal data; separate processing arrangements are agreed where needed.
Availability, liability and termination
We aim to provide a reliable service, but maintenance and external outages may interrupt access or observations. Report problems so we can investigate. Liability and any limits are governed by the agreement and applicable law; this page does not exclude mandatory rights or liability that cannot lawfully be excluded. Termination, handover, payment for completed work and access to records follow the agreed arrangements.
Changes and disputes
Dutch law applies to our services, without removing any mandatory protections. Contact hello@rankshaper.nl first with complaints so we can seek a resolution. Disputes go to the competent court under applicable law. Changes are dated on this page; material changes to an existing order require the applicable notice or agreement and do not automatically apply retroactively.
Keyword pricing and separate fees
The standard service targets Top 3. Top 5 and Top 10 are bespoke quotations only. Each product–keyword pair is a target; the tier counts targets in the current quote. One-time ranking and optional maintenance share the same rate but are separate charges. All published amounts include VAT. The quote captures price, promotion and version; later price changes do not rewrite those agreements.
No deposit and verified success
No deposit is payable at booking. The full one-time ranking fee is invoiced only after seven consecutive days of verified Top 3 ranking. Measurement source, market, frequency and any intraday tolerance must be agreed in writing beforehand. This website does not automatically collect payments.
Timing and refunds
7–30 days is an estimate. Without meaningful improvement after 30 days, the client may cancel without penalty with no one-time ranking fee due. Meaningful progress may justify an agreed extension up to 90 days. An unsuccessful target at the agreed end does not earn a one-time ranking fee. The improvement threshold and verification crossing day 90 require approval. Any approved maintenance refund allows up to 30 days of processing; the start of that clock must be established in writing.
Optional maintenance
The remainder of the calendar month in which verification finishes is included in the earned ranking fee. Separately selected prepaid maintenance starts on the first day of the following calendar month. A subscription is not automatically activated. Renewal and notice periods must be agreed. A later ranking decline does not itself reverse an earned one-time fee, subject to statutory rights and the agreed evidence and dispute process.
Draft: early cancellation and maintenance adjustments
The proposed voluntary early-cancellation charge totals 50%, with no earlier deposit to credit. The day-30 no-improvement and unsuccessful-end exceptions override it. This proposal requires legal review and is not collected automatically. After 14 consecutive days outside Top 3 but within positions 4–7, a Top 5 fallback rate is proposed; after more than seven days worse than position 7, a full maintenance refund is proposed. Price, measurement, precedence, scope and start date are not established. These are review points, not active automatic refund rules.